All Systems Operational
TerraDotta Application Servers Operational
90 days ago
99.9 % uptime
Today
Terra Dotta Web01/02/07 Hosted sites Operational
90 days ago
99.9 % uptime
Today
Terra Dotta Web03/04/08 Hosted sites Operational
90 days ago
99.9 % uptime
Today
Terra Dotta Web01/02/07 SAAS sites Operational
90 days ago
99.9 % uptime
Today
Terra Dotta Web03/04/08 SAAS sites Operational
90 days ago
99.9 % uptime
Today
Terra Dotta Task Server Operational
Terra Dotta Web05/06 Hosted sites Operational
90 days ago
99.9 % uptime
Today
Terra Dotta Web05/06 SAAS sites Operational
90 days ago
99.9 % uptime
Today
Terra Dotta Directory Services Operational
Terra Dotta Asia/Pacific (APAC) Region Operational
90 days ago
100.0 % uptime
Today
Terra Dotta APAC Web Servers Operational
90 days ago
100.0 % uptime
Today
Terra Dotta APAC Database Servers Operational
Terra Dotta APAC SFTP Servers Operational
Terra Dotta SFTP servers Operational
Terra Dotta SEVIS Integration Services Operational
90 days ago
100.0 % uptime
Today
Terra Dotta SEVIS Batching Operational
90 days ago
100.0 % uptime
Today
Terra Dotta SEVIS Real-Time Integration (RTI) Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Canadian (CA) Region Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Canadian Web Servers Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Canadian Database Servers Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Canadian SFTP Servers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 10, 2025

No incidents reported today.

Feb 9, 2025

No incidents reported.

Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 14:00 EST
Scheduled - Terra Dotta will be performing scheduled maintenance on Saturday, February 8th starting at 2:00pm ET. The maintenance will last up to a period of 3 hours, and sites will not be accessible during the maintenance window.
Feb 4, 10:17 EST
Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 10:19 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 14:00 EST
Scheduled - This is an update on recent reports of blank sites and performance issues. There will be no downtime associated with this maintenance event.

We want to acknowledge and apologize for the intermittent issue affecting some pages on certain sites, which may appear as a "blank screen" to users. This is a longstanding challenge related to ColdFusion server cache management that has occurred periodically over the years, typically following release deployments. When it happens, it is limited to specific server nodes. While historically infrequent, we have seen an increase in occurrences in recent weeks and understand the frustration and disruption this may cause.

As a short-term solution, we temporarily remove the affected server from circulation, refresh it, and reintroduce it. While this effectively restores functionality, it does result in brief disruptions. To reduce this impact, we are actively working on automating detection and restoration processes.

At the same time, our team is focused on a long-term resolution to minimize or eliminate these occurrences. We are exploring multiple approaches to improve system stability and appreciate your patience as we work through this.

If you encounter this issue, please continue to report it to our support team so we can address it promptly. We will keep you updated on our progress.

Thank you for your understanding and continued support.

Jan 30, 12:56 EST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.