All Systems Operational
Uptime over the past 90 days. View historical uptime.
TerraDotta Application Servers Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Web01/02/07 Hosted sites Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Web03/04/08 Hosted sites Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Web01/02/07 SAAS sites Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Web03/04/08 SAAS sites Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Task Server Operational
Terra Dotta Web05/06 Hosted sites Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Web05/06 SAAS sites Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Directory Services Operational
Terra Dotta Asia/Pacific (APAC) Region Operational
90 days ago
100.0 % uptime
Today
Terra Dotta APAC Web Servers Operational
90 days ago
100.0 % uptime
Today
Terra Dotta APAC Database Servers Operational
Terra Dotta APAC SFTP Servers Operational
Terra Dotta SFTP servers Operational
Terra Dotta SEVIS Integration Services Operational
90 days ago
100.0 % uptime
Today
Terra Dotta SEVIS Batching Operational
90 days ago
100.0 % uptime
Today
Terra Dotta SEVIS Real-Time Integration (RTI) Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Canadian (CA) Region Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Canadian Web Servers Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Canadian Database Servers Operational
90 days ago
100.0 % uptime
Today
Terra Dotta Canadian SFTP Servers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Web0102-Hosted Sites Uptime
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Web0304-Hosted Sites Uptime
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Web0102-SaaS Sites Uptime
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Web0304-SaaS Sites Uptime
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Web0506-Hosted Sites Uptime
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Terra Dotta Web05/06 SAAS sites
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Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024
Notification: Terra Dotta Scheduled Maintenance on US production sites
Completed - The scheduled maintenance has been completed.
Oct 26, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 07:00 EDT
Scheduled - Terra Dotta has scheduled maintenance to be performed on servers in our production environment.

During this maintenance window, client sites may experience brief periods of site unavailability or degraded performance.

This does not impact clients hosted in our AWS environment.
Oct 24, 14:42 EDT
Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
AWS Outage
Resolved - As of 4:35 AM ET, this outage has been addressed, and all services are functioning as expected. All performance issues have been fully resolved by 8:31 AM ET, and sites are operating normally.

We apologize for any inconvenience this incident may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further problems, please don’t hesitate to contact our support team.
Oct 17, 08:31 EDT
Update - We have successfully recovered database access, and while site access has been restored, some sites are experiencing slower-than-usual performance. Our team is actively working to resolve these performance issues and restore full functionality.

We will continue to monitor the situation and provide updates as we work to recover performance. Thank you for your continued patience and understanding.
Oct 17, 06:08 EDT
Monitoring - We have successfully recovered database access, and site access has now been restored. Our team is closely monitoring the situation to ensure continued stability.

We appreciate your patience and understanding throughout this incident and will provide further updates if necessary.
Oct 17, 04:33 EDT
Identified - We have identified that the issue causing the outage on our AWS-hosted sites is related to database access, potentially due to a network issue. Our team is actively working to resolve this and restore full access to the affected sites as quickly as possible.

We will continue to provide updates as we make progress in recovering the sites. We appreciate your patience and understanding during this time.
Oct 17, 04:21 EDT
Investigating - Terra Dotta is currently experiencing an outage on our AWS-hosted sites, which is affecting customer access to our services. Our team is actively working with AWS to resolve the issue as quickly as possible. We understand the impact this may have on your operations, and we apologize for the inconvenience.

We will continue to provide updates here as we make progress. Thank you for your patience and understanding.
Oct 17, 03:51 EDT
Oct 16, 2024

No incidents reported.

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