Terra Dotta sites experienced a slowdown in service response times this morning that we have recovered from and are monitoring. Slow response times were experienced from 7:44 to 7:52 am EST.

Incident Report for Terra Dotta

Resolved

This incident has been resolved.
Posted Oct 15, 2025 - 14:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2025 - 09:13 EDT
This incident affected: TerraDotta Application Servers (Terra Dotta Web01/02/07 Hosted sites, Terra Dotta Web03/04/08 Hosted sites, Terra Dotta Web01/02/07 SAAS sites, Terra Dotta Web03/04/08 SAAS sites, Terra Dotta Task Server, Terra Dotta Web05/06 Hosted sites, Terra Dotta Web05/06 SAAS sites).