Intermittent Slowness

Incident Report for Terra Dotta

Resolved

This incident has been resolved.
Posted Oct 19, 2026 - 17:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2026 - 16:26 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 19, 2026 - 15:30 EDT

Investigating

We are aware of sites experiencing intermittent slowness and are investigating the issue with the highest priority.
Posted Oct 19, 2026 - 14:51 EDT
This incident affected: TerraDotta Application Servers (Terra Dotta Web01/02/07 Hosted sites, Terra Dotta Web03/04/08 Hosted sites, Terra Dotta Web01/02/07 SAAS sites, Terra Dotta Web03/04/08 SAAS sites, Terra Dotta Task Server, Terra Dotta Web05/06 Hosted sites, Terra Dotta Web05/06 SAAS sites).
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